Privacy Policy

About this Privacy Policy

This Privacy Policy applies to the Gyan Foods website and to personal information that may be provided to us through our online contact forms, partnership or wholesale inquiries, email communications and other interactions initiated through the website.

Gyan Foods Inc. is a Canadian food company based in Calgary, Alberta. Our website is primarily intended to provide information about Gyan Foods, our products, our business and opportunities to work with our team.

Information we may collect

The information we collect depends on how you interact with our website.

Information you provide directly

When you contact Gyan Foods or submit an inquiry, you may choose to provide information such as:

• Your name
• Company or organization name
• Job title or business role
• Email address
• Telephone number
• City or province
• Business type
• Products or categories you are interested in
• Information included in your message or inquiry

Please avoid submitting confidential, sensitive or unnecessary personal information through general website forms.

Information collected automatically

Like most websites, certain technical information may be collected automatically when you visit our website. This may include:

• IP address
• Browser and device information
• Operating system
• Approximate geographic region
• Pages viewed
• Referring website or source
• Date and time of website activity
• General website interaction and performance data

Some of this information may be collected through cookies, analytics technologies, website hosting systems or security tools.

How we use information

Personal information collected through the website may be used for reasonable business purposes, including to:

• Respond to questions and general inquiries
• Respond to retail, wholesale or partnership inquiries
• Provide requested product or business information
• Communicate with potential retailers, suppliers or business partners
• Manage ongoing business communications
• Operate and maintain our website
• Understand how visitors use the website
• Improve website content, usability and performance
• Protect the website from misuse, fraud or security threats
• Meet legal, regulatory or administrative obligations where applicable

We do not intend to use information collected through the website for purposes that are unrelated to the reason it was collected without an appropriate basis for doing so.

Cookies and website analytics

Our website may use cookies and similar technologies to support website functionality, understand website traffic, maintain security and improve the visitor experience.

Essential cookies

Some cookies may be necessary for basic website operation, security, form functionality or other technical features.

Analytics

We may use website analytics services to better understand general visitor activity, such as which pages are viewed, how visitors reach the website and how the website performs. Analytics information is generally used in an aggregated or statistical manner.

Your browser settings

Most browsers allow you to control or delete cookies through your browser settings. Disabling certain cookies may affect how some website features operate.

When information may be shared

Gyan Foods does not sell personal information collected through this website.

Information may be disclosed to service providers or other parties where reasonably necessary to operate our website or business. These may include organizations that assist with:

• Website hosting
• Website maintenance and technical support
• Email and business communications
• Website forms
• Website analytics
• Security and spam prevention
• Professional or administrative services

We may also disclose information if required by law, legal process, regulatory obligation or where reasonably necessary to protect Gyan Foods, our website, our rights or the safety of others.

If Gyan Foods is involved in a corporate transaction such as a restructuring, merger, financing or sale of business assets, relevant information may be transferred as part of that transaction where permitted by law.

Third-party website services

Some functionality on our website may rely on third-party technology providers. Depending on the features active on the website, these services may include website hosting platforms, analytics tools, spam protection, maps, embedded media, fonts, form processing or other technical services.

These providers may process limited technical or personal information according to their own privacy practices and the services they provide to us.

Where third-party content is embedded into a page, such as a map, video or social media feature, interaction with that content may also be subject to the privacy practices of the third-party provider.

How long information is kept

We generally retain personal information only for as long as it is reasonably needed for the purpose for which it was collected, for ongoing business communications, or to satisfy legitimate administrative, legal, security or recordkeeping requirements.

Retention periods may differ depending on the nature of the information and the reason it was collected. Information that is no longer reasonably required may be deleted, anonymized or securely disposed of.

How we protect information

Gyan Foods takes reasonable administrative and technical steps intended to protect information under our control against unauthorized access, loss, misuse, disclosure or alteration.

These measures may include appropriate website security, access controls, managed hosting, software maintenance, backups and other safeguards appropriate to the nature of the website and information involved.

No website, internet transmission or electronic storage system can be guaranteed to be completely secure. Visitors should therefore use reasonable care when sending information online.

Where information may be processed

Some technology providers used to operate our website or business may store or process information outside your province or outside Canada.

When information is processed in another jurisdiction, it may be subject to the laws and lawful access requirements of that jurisdiction.

Your privacy choices

Depending on your circumstances and applicable privacy laws, you may be able to ask Gyan Foods about personal information associated with you or request that information be corrected where it is inaccurate.

You may also contact us if you wish to withdraw consent for certain uses of your personal information where consent is the applicable basis for that use, subject to legal, contractual or operational limitations.

If you previously contacted us and would prefer not to receive further non-essential communications, you may also contact our team using the information provided at the end of this policy.

We may need to verify your identity before responding to certain privacy-related requests.

Children's privacy

The Gyan Foods website is intended primarily for general informational and business purposes and is not designed to collect personal information from children.

If we become aware that personal information from a child has been submitted through the website inappropriately, we may take reasonable steps to remove it where appropriate.

Links to other websites

Our website may contain links to websites or online services operated by other organizations. Gyan Foods is not responsible for the privacy practices, content or security of websites that we do not operate.

We encourage visitors to review the privacy policies of third-party websites before providing personal information to them.

Changes to this policy

We may update this Privacy Policy from time to time as our website, business practices or legal requirements change.

When changes are made, the updated policy may be posted on this page with a revised “Last updated” date. We encourage visitors to review this page periodically if they want to understand our current privacy practices.

Contact Gyan Foods

If you have a question about this Privacy Policy, the handling of personal information submitted through our website, or a privacy-related request, please contact us.